Privacy Policy
At SegueIT, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, website, or support channels.
1. Information We Collect
We may collect the following types of data:
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Personal Information: Name, email address, phone number, company name, job title.
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Technical Data: IP address, browser type, operating system, device identifiers, and usage data.
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Service Data: Information collected through support tickets, managed IT services, and monitoring tools.
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Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze traffic.
2. How We Use Your Information
We use collected data to:
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Provide and manage IT services and support.
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Communicate with you regarding services, updates, and security alerts.
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Improve our website and service offerings.
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Detect, prevent, and address technical issues or cybersecurity threats.
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Comply with legal obligations.
3. Information Sharing
We do not sell your personal data. We may share information with:
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Trusted service providers (e.g., cloud hosting, analytics, email providers).
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Legal authorities when required to comply with applicable laws.
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Clients, only as necessary for managed services or contractual obligations.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, firewalls, and access controls. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access or correct your personal data.
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Request deletion of your data.
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Object to processing or request data portability.
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Lodge a complaint with a supervisory authority.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@segueit.com
Phone: (+91) 9211478018